Frequently Asked Questions
Everything you need to know about your RZLER PERFUME experience.
Are RZLER PERFUME fragrances authentic?
Yes, we guarantee 100% authenticity for all our products. We source our fragrances directly from authorized distributors and reputable manufacturers to ensure premium quality.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location but usually range from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for unopened and unused items in their original packaging. For hygiene reasons, we cannot accept returns on fragrances that have been sprayed or opened.
Do you offer samples or decants?
We currently offer a selection of discovery sets and travel-sized vials for most of our signature scents, allowing you to experience the fragrance before committing to a full-sized bottle.
How should I store my perfume to ensure longevity?
To preserve the scent profile, store your perfume in a cool, dark place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer or cabinet.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.